Privacy Policy
Last Updated: April, 2025
1. Introduction
Gold Home Buyers (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms of Use.
2. Information We Collect
When visitors fill out forms on the site, we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection. We may collect the following types of personal information:
Contact Information
Name, email address, phone number.
Communication Preferences
Your preferred method of communication and records of consent and opt-out activity related to SMS and email communications.
3. Opt-in Consent for Messages
You consent to receive text message(s) when filling webforms. We may collect personal information from you in order to provide you with updates, offers, and other communications related to our services.
SMS consent is obtained when you voluntarily provide your mobile phone number and check the consent checkbox on our website forms, indicating your agreement to receive text messages from Gold Home Buyers. We offer two types of SMS consent:
Transactional Messages: Consent to receive messages related to your inquiries or services you have requested, including appointment reminders and account notifications.
Marketing Messages: Consent to receive promotional messages including special offers, discounts, and service updates.
Your consent is recorded with a timestamp and the specific type of messages you agreed to receive. Consent is not a condition of purchase. You may opt out at any time by replying STOP to any message.
4. How We Use Your Information
We use the information we collect to:
Send you updates, offers, and other communications related to our services
Respond to your inquiries and requests
Improve our website and services based on your feedback
Maintain compliance records related to consent and opt-outs
5. Opting Out
You can cancel the SMS service at any time. Just text “STOP” to (254) 237-2389. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at (254) 237-2389.
6. Disclosure of Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Gold Home Buyers may disclose Personal Data to third parties that help provide the Messaging Service. We will not share your opt-in to an SMS campaign with a third party for purposes unrelated to supporting you in connection with that campaign.
7. Message Frequency
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interactions and preferences. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Carriers are not liable for delayed or undelivered messages.
8. Security
We implement a variety of security measures to maintain the safety of your personal information when you opt in to receive messages from us.
9. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.
10. Contact Us
If you have any questions about this Privacy Policy or our practices regarding opting in to consent to messages, please contact us at:
Gold Home Buyers
Phone: (254) 237-2389
Email: rzreillc@goldhomebuyers.com
